The USAePay issue appears to be resolved, and they are currently monitoring the situation.
Posted Jul 03, 2025 - 18:54 CDT
Identified
USAePay has provided the following update: "Our engineering team has identified the issue and are working towards a fix."
We will continue to provide updates as they become available. For real-time updates please subscribe at https://status.usaepay.com/
Please note that this will only affect locations that process transactions through the USAePay gateway.
Posted Jul 03, 2025 - 16:59 CDT
Investigating
The Flash team has been made aware of issues affecting payment processing through the USAePay gateway. During this period you may experience credit card processing delays. In the event that a "Timeout occurred, transaction not processed" error occurs, please retry the transaction.
We will continue to provide updates as they become available. For real-time updates please subscribe at https://status.usaepay.com/.
Please note that this will only affect locations that process transactions through the USAePay gateway.
Posted Jul 03, 2025 - 15:36 CDT
This incident affects: FLASH Products (FlashValet, FlashPARCS).