Monitoring - The USAePay issue appears to be resolved, and they are currently monitoring the situation.
Jul 03, 2025 - 18:54 CDT
Identified - USAePay has provided the following update: "Our engineering team has identified the issue and are working towards a fix."

We will continue to provide updates as they become available. For real-time updates please subscribe at https://status.usaepay.com/

Please note that this will only affect locations that process transactions through the USAePay gateway.

Jul 03, 2025 - 16:59 CDT
Investigating - The Flash team has been made aware of issues affecting payment processing through the USAePay gateway. During this period you may experience credit card processing delays. In the event that a "Timeout occurred, transaction not processed" error occurs, please retry the transaction.

We will continue to provide updates as they become available. For real-time updates please subscribe at https://status.usaepay.com/.

Please note that this will only affect locations that process transactions through the USAePay gateway.

Jul 03, 2025 - 15:36 CDT
FLASH Products Operational
FlashValet Operational
FlashPARCS Operational
FlashAR ? Operational
Admin Portal Operational
Advanced Customer Support Portal Operational
Validation Portal Operational
Reporting Operational
Parkonect Products Operational
Parkonect PARCS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 5, 2025

No incidents reported today.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

Unresolved incident: USAePay gateway disruptions.

Jul 2, 2025
Resolved - We have observed no further performance issues in the last 90 minutes and will consider this incident resolved.
Jul 2, 11:23 CDT
Monitoring - All locations are now online. We will continue to monitor for any issues with system responsiveness.
Jul 2, 09:56 CDT
Identified - Response times have improved to normal levels and FlashPARCS Hybrid Offline mode has been enabled in the following states: FL, GA, TX, UT, AZ, NV, CA, WA. Locations in these states will be coming back online within the next hour.
Jul 2, 09:03 CDT
Update - We are continuing to investigate the cause of performance issues.
Jul 2, 08:13 CDT
Investigating - Our team is currently investigating issues that may be impacting system performance. During this time your system may be operating in Flash offline revenue protection mode. Please click here for more information about offline revenue protection and what to expect during this period: https://help.flashos.com/support/solutions/articles/60001274874-flash-parcs-offline-mode
Jul 2, 07:21 CDT
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.